CHY - WhooConsigns-10.jpg

Frequently Asked 
Questions

YOU'RE NOT THE ONLY ONE WHO WANTS TO KNOW
There is A LOT to learn about shopping and selling at a children's consignment event!
We hope this page will answer all your questions. If not, click the button below to contact us.

MASKS WILL BE REQUIRED AT OUR EVENT

Shopping

COMMON QUESTIONS FOR FIRST TIME SHOPPERS


What kind of items are sold? High quality new or barely used children’s items like clothes, outerwear, shoes/boots, toys, bedding, games, books, DVD's, baby gear, bikes, bags, and so much more! For a more complete list, please look at our accepted items. How much can I save on these items? Most items sold at our sales are priced between 50-90% off their original retail price, depending on brand and quality. Because the items being sold are typically outgrown or no longer used, it’s easy to find some really amazing bargains! How do I carry all my great finds while I'm shopping? We want your shopping experience to be as convenient as possible! So when you arrive, we will have super large flexible bags ready for you to use. You may also bring your own large bags or totes when you shop. We also have several sale assistants ready to help you place items in a reserved area for later checkout. Who can I bring with me to the sale? You can bring anyone with you to shop during our Public Sale and on Half Price Day! During our Pre-Sales, only Team Members are allowed to shop during their designated time. Consigners, VIP Shoppers, and New Moms are allowed to bring ONE additional guest with them to shop during their Pre-sale time. VIP Shoppers and New Moms must pre-register for a ticket/pass to shop the event early. Please note that strollers and small children are discouraged during Pre-Sale hours and on Half Price Day since it can be very busy during these times. However, you can wear your infant in a baby carrier if you would like to bring them along. CHILDREN WILL NOT BE ALLOWED TO PLAY WITH ANY OF THE SALE ITEMS. How do I pay for my items? You may pay by cash, VISA, Mastercard, American Express, Discover, and Apple Pay. Do I have to pay sales tax? Maybe. Because merchandise is being sold, the state of New Jersey requires that we collect Sales Tax for any taxable items. Fortunately - most clothing is exempt from this tax so it’s really only applicable to toys, gear, and similar items.




To shop or NOT to shop with children?


Please note that strollers and small children are discouraged during Pre-Sale hours and on Half Price Day since it can be very busy during these times. However, you can wear your infant in a baby carrier if you would like to bring them along. At your discretion, you may have your children join you during the Public Sale times. CHILDREN WILL NOT BE ALLOWED TO PLAY WITH ANY OF THE SALE ITEMS. If you find that you must bring your child along, here are some things to know that will make your trip easier! It can get crowded at times and lines to checkout may be long. Like, half hour long! And that's after you spent time shopping the sale so make sure you plan around naps and your schedule. If bringing a stroller, bring your small one to help you navigate better.
There are toys and clothes everywhere! If your children are old enough to know what's going on, they will be asking you to buy everything they see and be tempted to play with all the toys. This can make concentrating on finding what you came for hard, will totally kill your sanity, and possibly even cost you more money -- but we won't complain about that part! Seriously though - we really want you to have a shopping experience! Prep your children ahead of time that you are on a mission for certain items and will not be buying everything they see! Bring a snack, bottle, and/or toy to keep you little one occupied while you shop!
Fridays are usually our calmest shopping day! If you find that you need to shop with kids, then Friday may be your day! The lines are shorter and there is more room to navigate the sale floor. There are bathrooms available at the Wayne PAL. If you or your little one need a potty break, we can hold your items for you until you get back. Sleeping baby. Buying a lot of items. It's raining. You're tired. NO PROBLEM! You can pull your car up to the front entrance so you are steps away from our sale. Our volunteers can help you load your items!




When can I shop?


We've got a complete sale timeline for you RIGHT HERE!




Can I bring my stroller?


Short Answer - Yes, you can. Just let us know if you do and we will place a tag on your stroller to identify it as yours as opposed to one of the strollers available for sale. Please note that strollers are discouraged during Pre-Sale hours and on Half Price Day since it can be very busy during these times. See our FAQ about shopping with children for more information!




Can I bring my child/ren to shop with me?


Strollers and small children are discouraged during Pre-Sale hours and on Half Price Day since it can be very busy during these times. However, you can wear your infant in a baby carrier if you would like to bring them along. At your discretion, you may have your children join you during the Public Sale times. The sale floor can be crowded and lines can get very long. We have found that this is a tough combo for even the most experienced mom/child shopping teams! CHILDREN WILL NOT BE ALLOWED TO PLAY WITH ANY OF THE SALE ITEMS.





Selling

What items do you accept?


All items must be clean and free of stains, tears, excessive wear, and odors (like smoke). All items must be in good working order without broken zippers or missing buttons. A good rule of thumb is to only sell items that are of high enough quality that you would want to buy them. The list below is by no means a complete list and if you're not sure about a particular item please get in touch with us. There an item limit of 250 items per consignor. If you have a sell through rate higher that 50% for 2 sales or more you will be permitted to bring an unlimited number of items! ACCEPTED ITEMS

  • Infant clothing - newborn to 18 months - no more than 20 hangers per size/per /gender/consignor
  • Children’s and junior’s clothing - sizes 24 months through junior sizes
  • Onesies must be bundled and bagged in sets of 6
  • Children’s shoes in excellent condition
  • Accessories in excellent condition (caps, hair bows, belts, socks, etc.)
  • Baby accessories - bibs, baby tubs, blankets, booster seats, changing table pads
  • Bedding - Sheets, crib bumpers, comforters, blankets, quilts, complete crib or toddler bed sets, etc.
  • Furniture - cradles, bassinets, rocking chairs, changing tables, toy boxes, dressers, twin/full beds
  • Dress up clothes, costumes and dance outfits
  • Infant equipment - exersaucers, strollers, pack-n-plays, swings, bouncy seats, high chairs, breast pump
  • Dolls, actions figures, Barbies and any accessories that go with them
  • Children's books, videos, DVDs and CDs
  • Nursery equipment - monitors, diaper pails, bathtubs, bath seats
  • Toys (with all their pieces and batteries) - games, puzzles, learning toys
  • Talking/Reading stuffed animals - only plush animals that play music or talk
  • Outdoor toys - bikes, tricycles, ride-on toys, cars, play gyms, playhouses and slides
  • Nursing equipment - breast pumps (pump only), Boppy pillows, slings
  • Sporting equipment in good condition
  • Safety equipment - gates, locks, bed rails, wedges
  • Children’s décor items - wall décor, mobiles, rugs, lamps
  • Feeding accessories - new cups, plates, silverware, bottles
  • Maternity clothing in excellent condition (no limit, all seasons)
  • Children’s seasonal items - swimwear, snow gear, roller skates, Halloween costumes or Holiday clothing
  • WOMEN'S CLOTHING - "Current styles" and "Seasonally appropriate"
    • Clothing: 20 items
    • Handbags: 5 items
    • Outerwear: 20 items
    • Shoes: 5 items
  • Just about anything “kid-related” as long as it is in good condition
ITEMS NOT ACCEPTED
  • Clothing that is out-of-date, faded, stained or damaged
  • Clothing that is inappropriate for the upcoming season
  • Onesies, on a hanger, that are not sold as an outfit. That includes multiple onesies on a hanger. Onesies can be bundled and bagged in sets of 6 .
  • Adult sized clothing (except maternity and some women's items - Please see accepted items!)
  • Undergarments (unless new in package) - this includes nursing bras
  • Items that have been recalled or determined to be unsafe
  • Battery operated toys without batteries
  • Stuffed animals that do not play music or talk
  • Toys with missing parts
  • Small toys such as fast food kid’s meal toys or dollar store toys. Also any dollar isle type items that can be bought at stores like Target, WalMart etc. even if they are sold as sets.
  • Used feeding or teething items - pacifiers, bottles, nipples, cups
  • VHS TAPES




How do I "tag" my items?


Tagging Your Items We highly recommend you use a tagging gun to tag your items. Tagging guns make tagging quick and easy, and are less likely to damage items. You can find inexpensive tagging guns and fasteners (usually under $15.00). Veteran consignors will tell you it's worth the investment TAGGING SUPPLIES You can find tagging supplies in a variety of stores or online retailers. Size-appropriate, sturdy plastic or wire clothes hangers White cardstock paper (60-70 lb.) for your tags (Do not use regular copy paper or paper with a glossy finish.) Plenty of toner or ink in your printer, especially if you have a lot of tags to print Tagging gun or silver safety pins ONLY to secure items or to attach tags (No straight pins please - ouch! No gold pins as they don't hold up during the sale, and no staples as they can damage clothing, are difficult to remove, and the tags rip off easily.) Ziploc bags in a variety of sizes Clear packing tape or masking tape. (We've found that Scotch doesn't stay on for the long haul.) Zip Ties to pair together shoes or toys with multiple parts Scissors A Sharpie marker ATTACHING TAGS Attach the tag to fabric items by using a safety pin or tagging gun. DO NOT attach to the main fabric of the item as it tends to leave a hole in the fabric. DO NOT use staples, binder clips, bobby pins, straight pins at any time DO NOT use ribbon or tape to attach tags to clothing Use packing tape to attach tags to plastic toys, ziplock bags, or any hard surface items. DO NOT cover up the barcode with tape as it will not scan at checkout. Make sure to secure the tag in a highly visible area that interfere with shoppers checking the functionality or cleanliness of the item (ie, not on the upper handle of a stroller or over the power controls of a swing.) Do not place the tag in an area that may be less visible when the item is displayed. (ie. the seat or sun shade of a stroller, back of a swing, bottom side of a bouncy seat) Consider writing the item number and your consigner number on the item ( in addition to the tag) using a piece of masking tape or by taping a piece of paper with packing tape. This will help identify your item should it become separated from its tag. We find that pinning the tag, or securing the tag with a tagging gun better ensures that the tag will remain with your item but still be visible to shoppers. If you use paking tape, leave plenty of tape on the side of the tag so it stays securly in place. Packing tape tends to come loose from some items if not placed on properly, and the tag gets lost. Use enough tape so that you have tape covering most of the tag, leaving only the barcode exposed. If tagging in sets, either clothes, groups of toys, or extra pieces of an item, make sure to lable tag as an "x piece set) then lable each piece with " Consigner number, item number and piece x of x" using a piece of masking tape. This will help us put your items back into proper sets should they become separated




How do I price my items?


Remember, as a seller you set the price for the items you're selling. To help you get started we've provided some tips on how to price items so that both you and our shoppers get the best results. For ALL the best info visit our GUIDELINES PAGE Keep in mind that shoppers are looking for a bargain. Price your items as fairly as possible so they have the best chance of being sold. You won't have success if the prices are too high, no matter how much you originally paid for an item. There's no shortage of coupons and online deals for brand new merchandise, so the people shopping at consignment sales are looking for major discounts on items that have already been used. Set a price of at least $2.00 for every item. If a single item isn't worth $2.00 then pair it with another like item. Use simple price increments of fifty cents ($2.00, $2.50, and so on). Price your items for discount at the half-price sale to make sure they find a new home. Many shoppers come back for the half-price sale to purchase discounted items they saw earlier in the week. This a great way to make sure that most of your items are sold and to earn a little extra money!




What do I need to know to sell clothing?


THE QUICK AND DIRTY

  • ALL CLOTHING ITEMS MUST BE APPROPRIATE FOR THE UPCOMING SEASON
  • TOTAL ITEM LIMIT OF 250 ITEMS. INCLUDING CLOTHS TOYS, BOOKS, GAMES, GEAR, ETC.
  • CONSIGNORS WITH A 60% SELL THROUGH OR HIGHER ARE PERMITTED AN UNLIMITED NUMBER OF ITEMS!
  • FOR SIZE 0-18MONTHS LIMIT OF 20 ITEMS/SIZE/GENDER/CONSIGNOR.
    • THIS MEANS 20 HANGERS/PER SIZE/GENDER.
    • THIS DOES NOT INCLUDE INFANT GEAR OR ACCESSORIES.
    • THIS DOES INCLUDE SLEEPSACKS AND PJ'S
    • ONESIES ARE NOT ACCEPTED ON HANGERS BUT MAY BE SOLD AS PART OF A HANGING SET OR IN BAGS IN SETS OF 6.
QUALITY
  • Look at your items in both natural sunlight and indoor light if possible. Some spots won’t show up in indoor lighting alone but become miraculously visible in sunlight. Checking your items thoroughly before you tag them will save you time. "Clean brings the green," so apply some elbow grease. Sunlight also helps take a fresh look at the overall quality of your item. Items should NOT be faded, stretched out, fraying, or pilling.
  • Double check for stains, broken zippers, torn hemlines and missing buttons. Replace missing buttons or sew hemlines if you're able to make the items look new again.
  • Protect your name as a consignor and don't try to sell items that are completely worn out or have "can't be removed stains."
  • Ironing is not required but pressed items look better than wrinkled ones.
  • A spritz of Febreze will make clothes smell like new.
  • Don't cut the labels out of clothing because identifying brands and sizes is important for buyers.
  • Are you selling sports equipment? Read this great article from the totally awesome Consignment Mommies site!
PRESENTATION & TAGGING TIPS
  • Use either wire or sturdy plastic clothes hangers. The flimsy ones can break and result in lost items.
  • Place all garments on hangers with the hook facing to the left (so that it looks like a question mark).
  • Tags should be placed either:
  • on the original tag
  • inside back collar of a shirt
  • belt loop or pocket seem of pants/skirts etc.
  • DO NOT use pins or a tagging gun to attach tag directly to the front of the garment. This will leave holes or rip the item
  • Pants should be pinned to a hanger with quality safety pins, not folded over or they will wind up on the floor.
  • Use safety pins to hang coordinated outfits together on one hanger, or use two hangers (one for each item)
  • If using two hangers attach the hangers together with a rubber band or tape.
  • Make sure the “bottoms” aren't pinned underneath the “tops” where they won't be seen!
  • Pin accessories (like matching socks, hats or bibs) directly to the hanger, or place them in a Ziploc bag that is pinned to the hanger.
  • ALWAYS GIVE DETAILS ABOUT ALL ITEMS IN SET, INCLUDING THE NUMBER OF ITEMS, BRAND AND SIZE OF EACH ITEM. Be VERY specific. This will help us put together any sets that become separated during the sale.
PRICING TIPS
  • A good rule of thumb is to price your clothes between 20% - 40% of the original retail price, depending on the quality, brand and condition.
  • Designer, name brand and boutique items will sell for more than discount store items and can be priced closer to 40% of the original retail price.
  • "New with tags” clothes can be priced between 30% - 50% of the original retail price.
  • Do not attach sentimental value to the clothing.
  • Selling "play clothes"? price them at $2 or less.
  • Selling sets? Don't price per/item or the total price will be too high. Price somewhere around BOGO or 1item full price and the other 1/2 price.
  • Choose to include your items in half price day. This is one of the busiest sale days! Though you may not be getting "full price" for you items, you will most likely sell may more items than you would have if you didn't include them. Selling more = more $$ - period!
  • That being said.. Don't let the half price amount affect your regular selling price of the item because it will make the regular selling price too high for consignment shoppers.




Where can I learn more about selling?


We have a page filled with great information right here on our website!




Where can I learn more about what's involved getting my items ready for the sale?


We've got TONS of information for you on our site. But HERE is the best place to get started.





General

What is a seasonal children's consignment event?


A seasonal consignment sale is a resale event that brings together sellers looking to sell new and used children’s items with shoppers looking to purchase items at a discount. The sales take place a couple of times a year, usually in the spring and fall, and lasts for only a few days.  Whoo Consigns organizes and advertises the sale and sets up a large room to display all the merchandise that consigners bring (and shoppers want). Consigners, who are usually parents like you and me, bring their new and gently used children and family items to sell; items such as clothes, outerwear, shoes/boots, toys, bedding, games, books, DVD's, baby gear, bikes, bags, and much, much more! Shoppers, who are usually parents like you and me, come and get great deals on name brand items without having to run from store to store or brave the malls with their little ones.  A typical sale will have a pre-sale day​ where select shoppers and new moms get first dibs on all items, and a half-price day where most items are discounted for even BIGGER bargains. The ins and outs of a sale are supported by a group of wonderful team members who get access to the pre-sale event and earn a higher commission on their consigned items.  In other words, a seasonal consignment sale is a win-win-win event for sellers, shoppers, team members and most of all their families!




What is Half Price Day and how does it work?


On the last day of the sale, select items are marked down an additional 50%. You must look at an item's tag to determine if the price is discounted. Please read all tags carefully since every item is not discounted. Consigners have the option of whether or not their items will be marked down, so the discount is on an item-by-item basis. Only items that are marked "Discount: YES" will be half price. Any items that are marked "Discount: NO" will not be discounted but are still for sale. Even if you decide to shop our sale early, please come back to shop the Half Price Day! You may be able to pick up an item that was out of your price range originally but is now marked half price!




Where is the sale located?


Our sale is held at the WAYNE PAL BUILDING (1 PAL DR. Wayne NJ 07470). The PAL Building is on the far end of PAL Drive. Depending on which direction you come from you will pass a ball field and/or an Ambulance buidling before reaching the parking lot.




Can I get notified about upcoming events?


Absolutely - click HERE to sign up for our mailing list and be sure to visit us on Facebook and Instagram too!